Effective Date: October 29, 2025
At FilmFlick, we deeply respect and are committed to protecting the privacy of the professional creators who trust us with their business. This Privacy Policy explains how we collect, use, and safeguard your personal and transactional information when you visit FilmFlick.shop or purchase high-value equipment. By using our site, you agree to the practices outlined below.
1. Information We Collect
When you interact with us or purchase equipment, we collect the following information:
Personal Identification: Your name, billing and shipping address, phone number, and email address.
Transaction Details: Your purchase history, product preferences (Canon and Sony models), and delivery specifics.
Payment Information: Payment card details are handled securely via trusted, PCI-compliant third-party processors. FilmFlick does not store your full card details.
Account Data: If you create an account, we store login details to facilitate faster checkout and order tracking.
Technical Data: IP address, browser type, device information, and site activity collected via cookies and analytics to enhance our website's performance and security.
2. How Your Information is Utilized
We use your data strictly for the following purposes:
To process, fulfill, and ship your high-value orders (including managing insurance and tracking).
To send critical support communications, order confirmations, and delivery updates.
To provide dedicated customer support related to your Canon or Sony purchase, setup, or warranty claims.
To enhance our website, product presentation, and services tailored to the professional photography and video niche.
To send promotional emails about exclusive deals or new flagship gear, only if you have actively opted in.
3. Payment and Data Security
Payment Security: All financial transactions are processed using industry-leading, encrypted payment gateways. We adhere to stringent security standards to ensure your funds are protected.
Data Protection: We utilize SSL encryption, secure server environments, and strict access controls to safeguard your personal data. Given the high-value nature of our products, we prioritize your security; however, no internet transmission can be guaranteed 100% secure.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences (like items in your cart), analyze traffic, and personalize your shopping experience. You have the option to disable cookies in your browser settings, but please note that this may affect certain features and the full functionality of FilmFlick.shop.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal data to any third parties.
We only share limited data with trusted service partners strictly for operational necessities:
Logistics: Sharing delivery address details with carriers like FedEx or UPS to complete your insured delivery.
Transaction: Sharing necessary data with our secure payment processors to finalize purchases.
Legal Compliance: We may disclose information if required by law, court order, or to protect the rights and safety of FilmFlick or our customers.
6. Your Data Rights
You have the following rights regarding your personal data:
Access & Correction: Request a copy of the data we hold and request corrections to any inaccuracies.
Opt-Out: Unsubscribe from our marketing and promotional emails at any time.
Deletion: Request the deletion of your personal data from our systems (subject to legal obligations).
7. Policy Updates and Contact
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. The updated policy will be posted on this page with a revised effective date.
For questions regarding this Privacy Policy or data handling, please contact our support team:
Email: contact@filmflick.shop
Phone: +1 363 204 2944
Address: 65 Vrooman Ave, Amsterdam, New York 12010, United States